Customer Care

Within 24 hours visit scheduling for emergency calls BioTek is committed to offering our clients the highest level of quality and service.

Each client has a dedicated account manager to ensure a permanent point of contact and reference.

With a Within 24 hours visit scheduling service * to all emergency calls, BioTek takes your business seriously.

To ensure that our clients' service expectations are surpassed, each location is visited every 30 days.

Every visit is accompanied by a service report for subsequent analysis with the relevant departments both at the client's office and at BioTek.

Please get in touch with us to allow us to tailor-make a solution for you on

*Working hours applicable